Troubleshooting a Windows 10 USB Printer

Verify that the printer is turned on (green/orange status light) and the USB cable is connected. Verify the printer tray has paper and no jams exist in the feeder. Navigate to Control Panel > Devices and Printers:A. Verify the printer icon is not grayed out (this would indicate the printer is disconnected). ← This printer is offline…

Troubleshooting a Windows 10 Network Printer

Verify that printer is turned on (green/orange status light) and the Ethernet cable is connected. Verify the Ethernet wall jack functionality and ensure the Ethernet is displaying a green link light. If connected via a network switch, try connecting to a different port. Navigate to Devices and Printers >Printer Properties > Ports and confirm “Standard…